Frequently Asked Questions

 

  1. How come we don’t have many types of skincare options for consumers to choose from like other companies

 

We took all the high-quality ingredients and create only the products you need.  Others separate the high-quality ingredients into many products you don’t need, for more profits.  Why pay more for less?

 

  1. Why are your products not natural or organic? 

 

FDA do not regulate natural or organic, but when it comes to skincare, not everything gets absorbed deep into the layers of our body.  Natural or organic in skincare, we feel is more of a sales tactic and may not provide the results we are looking for or may not meet our demands.  However, in health/nutrition, we do use safe and organic herbals/fruit extracts as much as we can because it is the oral form that goes directly into your system.

 

  1. Why should you buy from us? 

 

It doesn’t matter if topical or oral supplements, it depends on what you need.  Do you want safer products that do not give your long-term skin and health issues as much as possible? Do you want to pay less and get more for your money?  Do you want to buy a product that benefits you and your family and not just because you want to support someone?  Do you want to have peace of mind and feel good you got the best each time you or someone you love to use it?  Do you want products that provides as less few side effects as possible or is free from 95% of the thousands on unwanted ingredients on the marker?  Do you need products that provide quicker results with high-end quality ingredients at low-end prices so you can afford to maintain?  Anyone can make any claim or tell an amazing stories to make a profit, but we let our ingredients, and your personal testimonies speak for itself.  Therefore, if you want 50% effective but may have more than 50% long-term health side effects, there are millions of products out there for you to choose from.  We are here to inform you, not make you buy ours.

 

  1. Heevli is a US company but why our products overseas? 

 

Does it matter where it’s made?  If our high-end products could be made here in the USA , in Korea or Japan, we would.  Through experience, we also feel that products producing the results consumer’s demand is likely not to be made here in the USA, Koran or Japan.  When we are not informed, we follow the trends, so it matters, but now that we know, we let our ingredients speak for itself.  We create our products with stricter guidance than the manufacturer itself.  We know the industry, secrets and tricks regardless of where the product is made.   We take years to seek and test each manufacturer to find the best one that can provide the highest quality and honesty practices.  This #1 priority goal is ensuring that we meet our mission, vision and goals.  We know our ingredients, so we create products according to what we tell the manufacturers, not what they tell us.  Most important of all, we even retain an international Law Firm just incase manufactures do not follow our request for every product made.  All this hard work is to protect our company and buyers that we do what we say and you get what we promised.

 

  1. Do I have to use all the skincare products to get the results we need? 

 

Yes, because we specially formulate them to work a certain way.  Mixing with outside products may counteract or cancel important ingredients your skin need, may cause serious reactions or you may not see the results you seek swiftly.  We know why we create each of our products, making sure it’s not just another product, but it should be the ones you and your family need.  You will see results quicker and have a safer path to discovering a new you.  (However, results may vary depending on each individual skin type and current conditions. Please note it takes generally around 30 days for dead skin to be renewed and up to 90 days for collagen to be replenish.)

 

  1. Is there any guaranteed? 

 

Every product we offer is of high-quality, is safer and contain well-known scientific ingredients that’s already clinically proven to work and selling it to consumers at lowest cost possible and is available to consumers at the lowest cost possible.  Instead of offering a guaranteed program for participants and companies to do more work, we are allowing each of our products to be purchased one-time at the sample price of $35 each.  If it is not for you, there is no reason to repurchase the same product again.  Therefore, all our products are sold as final and cannot be return.

 

  1. Is there any return policy?  

 

Yes, if there is any defect with the product.  Otherwise, all sales are final.  Please send an email at support@heevli.com to notify us within 7 days from the date of delivery.  Attach a picture to the email for quicker processing.  Once we receive the return, we will process it within 7 days and ship a new one to you.